Thursday, June 23, 2011

Keeping Your Client Informed is Important

You're Injured, Now What?
An update to keep you informed on personal injury situations.

I think that one of the major functions of a personal injury attorney is to keep their client informed as to what is going on in their case.  Our offices’ practice is to provide copies of everything that is being mailed out of the office to our client.  This means that all of our discovery responses, letters and requests for discovery are being copied to our client.  This helps the client understand what is going on.  A lot of times the client assumes that nothing is happening if they do not receive some sort of phone call or letter from the attorney.   Usually that is not true.  By sending copies of everything to the client, that provides the client with some information about what is being done by our office.
In addition to sending copies of the correspondence that our office sends out, our attorneys like to review their files about every 30 days.  If something needs to be done at that time they will go ahead and do it at that time.  This keeps the case moving toward a conclusion. 
We encourage our clients to contact us when there has been any type of significant change in their medical condition.  This is true whether or not they are getting better or worse.  We need to know that.  We like to wait until a client has finished treatment before making any dollar demands on the defendant.  Once the client has completed their treatment we like to have an opportunity to meet with them and discuss how they are doing and go over their settlement options.  We then go ahead and draft a settlement demand letter that is sent to the defendant. 
All clients of The Law Offices of Kennith L. Peterson are kept informed of their case.  The cases are advanced as quickly as possible.  Reasonable settlement demands are made when treatment has been completed.  For competent legal help with regards to personal injury claims, look to the Law Offices of Kennith L. Peterson.  We serve the areas of Placentia, Yorba Linda, Brea, Anaheim, Fullerton, or surrounding area, contact one of the attorney’s at the Law Offices of Kennith L. Peterson for a confidential and free evaluation of your claim. 

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